Refund policy

We accept returns on eligible, non-custom items within 14 days of delivery. To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.

To request a return, please contact us before sending your item back. Items returned without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Custom and personalized items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Please inspect your order upon delivery and contact us promptly if your item is damaged, defective, or incorrect. Please include photos of the item and packaging so we can evaluate the issue and make it right.

Once we receive and inspect an approved return, we'll notify you of the refund status. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or credit card provider.